ADHA Access April_2013 : Page 27

“Consulting knows no state boundaries like dental hygiene licenses do. Now, I have the op-portunity to cull the best compliance and safety practices from all over and make a difference for patients as well as practi-tioners in a unique way.” Expanding into a SK\VLFDORI¿FHVSDFHZDV —Linda M. Harvey, RDH, MS, LHRM not the only changethe Linda Harvey Group, Inc made in 2012. The company launched its new Risk Management Academy for inda M. Harvey, RDH, MS, LHRM , is president and Dental Professionals, which includes the Van Write Program founder r of f the Linda Harvey Group, Inc, a risk management for r Dental Professionals, a unique business-writing program DQGSDWLHQWVDIHW\FRQVXOWLQJ¿UPWKDWVSHFLDOL]HVLQKHOSLQJ that streamlines key writing skills necessary for r every health care professionals protect their r patients and their application from dental charting to insurance reports to practices by maintaining effective compliance and safety business documents. protocols. Among the many requirements of f the position is “The academy trains team members in various aspects adaptability. Fortunately, that is a characteristic she devel-of f risk management, helping them to better r understand oped early as part of f her r dental hygiene education. their r risk management role regardless of f the setting,” ” Har-Harvey is left-handed, and when she entered the dental vey said. “It’s an ideal program for r practitioners, business hygiene program at the State University of f New York, owners and consultants alike,” ” she added. Farmingdale straight out of f high school at the tender r age of The Linda Harvey Group, Inc will host two academy 17, the clinical environment favored right-handedness. sessions in 2013. “Constantly changing liability issues, “So I learned to practice right-handed,” ” said Harvey. the economic environment and the regulatory landscape “That skill, along with some very passionate instructors and drive the need for r these programs. You can’t protect your wonderful fellow students, fostered my interest and suc-patients, your r practice or r your r license if f you don’t stay cess.” ” She graduated in 1974 and passed the national and abreast of f these changes.” VWDWHERDUGH[DPLQDWLRQVRQWKH¿UVWWU\GHVSLWHWKHFOLQLFDO Looking at a dental hygiene career r from her r perspective challenges she faced. as a consultant, Harvey is clear r about what she sees as a In the late 1980s, career r opportunities in the dental priority. ¿HOGZHUHYHU\OLPLWHG&#0f;+DUYH\VDLG³$IWHUFRPSOHWLQJP\ “Patients are number r one. Give your r best for r each pa-master’s degree, I was eager r to explore the world beyond tient, always,” ” she said. As for r professional advancement, the four r walls of f an operatory,” ” she said. “I worked for r 13 she cited four r critical areas. \HDUVLQWKHPHGLFDO¿HOGIRUDYHU\ODUJHPXOWL
VWDWHSHGL -³1HWZRUN&#0f;QHWZRUN&#0f;QHWZRUN7KLVLVDFULWLFDO¿UVWVWHS atric health care group.” to preparing for r opportunities beyond traditional clinical +DUYH\VSHQWWKH¿UVWHLJKWRIWKRVH\HDUVLQGLDEHWHV practice,” ” she said. “For r example, networking enlightens research as the project coordinator r for r two multi-site NIH you to the business world, an entirely different culture as funded grants. During that time, at the suggestion of f a compared to clinical practice. friend, she became a Licensed Healthcare Risk Manager “A second critical step is lifelong learning. Whether r you (LHRM). This designation is unique to Florida, she ex-VHHNDGYDQFHGGHJUHHV&#0f;FHUWL¿FDWLRQVRURWKHUDYHQXHV plained; other r states don’t have the credential. to continually expand your r knowledge and skills, this is a ³8OWLPDWHO\&#0f;,VSHQWWKHODVW¿YH\HDUVLQFRUSRUDWH must. health care as a risk manager r for r this group,” ” she said. “I “Third, I recommend identifying one or r more mentors ‘cut my risk management teeth’ ’ handling workers com-who can guide you in different aspects of f your r quest — pensation claims, working with outside legal counsel on whether r it’s a business coach, life coach or r a trusted role malpractice lawsuits and managing regulatory compliance. model. It was quite challenging — every day was different.” “Lastly, it’s never r too late to set your r sights on a new The concept of f being a consultant had been in the back and exciting goal,” ” Harvey said, adding that technology, of f Harvey’s mind for r a long time before the Linda Harvey research and innovation make this an especially exciting Group, Inc came into being. “While I was still employed time to be an oral health specialist. full-time, I began receiving requests from dental colleagues “Just as I learned to adapt and become skilled as a to speak, write articles and consult on risk management right-handed clinician, be opened-minded to learning and topics.” ” she said. “In February 2005, I left the corporate growing in your r practice. The possibilities are endless. Go world and launched my company full-time. I am very proud for r it!” of f the fact that I have developed a core team of f indepen-dent contractors and virtual assistants and that we leased RXU¿UVWRI¿FHVSDFHLQWKHVXPPHURI
´ Harvey maintains her r active dental hygiene license, This edition of f Working was prepared by Mariam Pera and although she has not practiced clinically since entering the Jean Majeski. ■ PHGLFDO¿HOG³2QRQHKDQG&#0f;P\FXUUHQWUROHFRXOGQ¶WEH farther r from clinical practice. Yet, on the other r hand, the fact I walked in the proverbial clinical shoes enables me to bring a greater r depth and knowledge to my clients,” ” she said. “ Network, network, network. This is a critical ¿ rst step to preparing for opportunities beyond traditional clinical practice. Networking enlightens you to the business world, an entirely different culture as compared to clinical practice.” L access APR 2013 27

Working

Linda M. Harvey, RDH, MS, LHRM

Linda M. Harvey, RDH, MS, LHRM, is president and founder of the Linda Harvey Group, Inc, a risk management and patient safety consulting firm that specializes in helping health care professionals protect their patients and their practices by maintaining effective compliance and safety protocols. Among the many requirements ofthe position is adaptability. Fortunately, that is a characteristic she developed early as part of her dental hygiene education.<br /> <br /> Harvey is left-handed, and when she entered the dental hygiene program at the State University of New York, Farmingdale straight out of high school at the tender age of 17, the clinical environment favored right-handedness.<br /> <br /> "So I learned to practice right-handed," said Harvey."That skill, along with some very passionate instructors and wonderful fellow students, fostered my interest and success."She graduated in 1974 and passed the national and state board examinations on the first try despite the clinical challenges she faced.<br /> <br /> In the late 1980s, career opportunities in the dental field were very limited, Harvey said. "After completing my master's degree, I was eager to explore the world beyond the four walls of an operatory," she said. "I worked for 13 years in the medical field for a very large multi-state pediatric health care group."<br /> <br /> Harvey spent the first eight of those years in diabetes research as the project coordinator for two multi-site NIH funded grants. During that time, at the suggestion of a friend, she became a Licensed Healthcare Risk Manager (LHRM). This designation is unique to Florida, she explained; other states don't have the credential.<br /> <br /> "Ultimately, I spent the last five years in corporate health care as a risk manager for this group," she said. "I 'cut my risk management teeth' handling workers compensation claims, working with outside legal counsel on malpractice lawsuits and managing regulatory compliance.It was quite challenging — every day was different."<br /> <br /> The concept of being a consultant had been in the back of Harvey's mind for a long time before the Linda Harvey Group, Inc came into being. "While I was still employed full-time, I began receiving requests from dental colleagues to speak, write articles and consult on risk management topics." She said. "In February 2005, I left the corporate world and launched my company full-time. I am very proud of the fact that I have developed a core team of independent contractors and virtual assistants and that we leased our first office space in the summer of 2012."<br /> <br /> Harvey maintains her active dental hygiene license, although she has not practiced clinically since entering the medical field. "On one hand, my current role couldn't be farther from clinical practice. Yet, on the other hand, the fact I walked in the proverbial clinical shoes enables me to bring a greater depth and knowledge to my clients," she said.<br /> <br /> "Consulting knows no state boundaries like dental hygiene licenses do. Now, I have the opportunity to cull the best compliance and safety practices from all over and make a difference for patients as well as practitioners in a unique way.<br /> <br /> "Expanding into a physical office space was not the only change the Linda Harvey Group, Inc made in 2012. The company launched its new Risk Management Academy for Dental Professionals, which includes the Van Write Program for Dental Professionals, a unique business-writing program that streamlines key writing skills necessary for every application from dental charting to insurance reports to business documents.<br /> <br /> "The academy trains team members in various aspects of risk management, helping them to better understand their risk management role regardless of the setting," Harvey said. "It's an ideal program for practitioners, business owners and consultants alike," she added.<br /> <br /> The Linda Harvey Group, Inc will host two academy sessions in 2013. "Constantly changing liability issues, the economic environment and the regulatory landscape drive the need for these programs. You can't protect your patients, your practice or your license if you don't stay abreast of these changes."<br /> <br /> Looking at a dental hygiene career from her perspective as a consultant, Harvey is clear about what she sees as a priority.<br /> <br /> "Patients are number one. Give your best for each patient, always," she said. As for professional advancement, she cited four critical areas.<br /> <br /> "Network, network, network. This is a critical first step to preparing for opportunities beyond traditional clinical practice," she said. "For example, networking enlightens you to the business world, an entirely different culture as compared to clinical practice.<br /> <br /> "A second critical step is lifelong learning. Whether you seek advanced degrees, certifications or other avenues to continually expand your knowledge and skills, this is a must.<br /> <br /> "Third, I recommend identifying one or more mentors who can guide you in different aspects of your quest — whether it's a business coach, life coach or a trusted role model.<br /> <br /> "Lastly, it's never too late to set your sights on a new and exciting goal," Harvey said, adding that technology, research and innovation make this an especially exciting time to be an oral health specialist.<br /> <br /> "Just as I learned to adapt and become skilled as a right-handed clinician, be opened-minded to learning and growing in your practice. The possibilities are endless. Go for it!"<br /> <br /> "Network, network, network. This is a critical first step to preparing for opportunities beyond traditional clinical practice. Networking enlightens you to the business world, an entirely different culture as compared to clinical practice."<br /> <br /> -Linda M. Harvey, RDH, MS, LHRM

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